Your Life Storage login is the online portal where Life Storage customers sign in to manage their storage units. It’s the gateway to your account, letting you view your unit details, pay your bill, get your gate code, and more. Since July 2023 Life Storage has been part of the Extra Space Storage family, so Life Storage customers now use the Extra Space Storage “My Account” system to log in. In other words, logging into your Life Storage account is the same process as using Extra Space Storage’s account portal or mobile app. Through this portal, you can easily handle all your storage needs from any device.
Life Storage offers secure, clean self-storage units and now provides the convenience of online account management. With your Life Storage login (now the Extra Space Storage My Account login), you can quickly access important features. For example, the official site explains that My Account lets you “access your account information including your access code, make payments, and more”. Once logged in, you can view rental agreements, make one-time or automatic payments, retrieve gate entry codes, and even contact customer support. The site highlights that My Account lets you “manage your account in one easy place: rent a storage unit, pay your bill, set reminders, or get in touch with our team”. In short, your Life Storage login unlocks your personal dashboard for everything related to your storage unit.
Why Create a Life Storage Account
Creating and using your Life Storage login is highly useful. Through your account, you can:
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Pay Rent Online: Save time by paying your storage bill instantly from your computer or phone. You can set up automatic monthly payments or make one-time payments through the portal.
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View Unit Details: See your unit size, location, rental terms, and lease expiration all in one place. This helps you keep track of your rental agreement.
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Access Codes on Demand: Life Storage stores often use gate or door access codes. Your account lets you quickly retrieve or reset these codes without calling the office.
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Update Info: Change your contact details, payment methods, or notification preferences easily online.
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Mobile App Access: Download the official Extra Space Storage app (available for iOS and Android) and sign in with your Life Storage account. The app offers the same account features on your phone. It even lets you use Bluetooth to open gates and units at participating locations.
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Support and Alerts: Set up reminders and get alerts about due dates. You can also message your facility through the portal if you need assistance.
All these features are built to make managing your storage simple and convenient. By having a Life Storage login (via the Extra Space Storage My Account), you truly “manage your account in one easy place,” whether you’re at home or on the go.
Creating Your Life Storage Account
Before you can log in, you need an online account. If you’re new to Life Storage (or if you haven’t yet set up online access), follow these steps:
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Visit the Login Page: Go to the Life Storage website (or Extra Space Storage website) and click the My Account / Pay Bill Online button. This will take you to the login portal.
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Sign Up (Register): On the login page, click Sign Up or Create Account. Enter the email address that Life Storage has on file for you (usually the one you used when renting your unit).
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Verify Your Identity: After entering your email, you’ll receive a verification code (by email or text) as part of the registration process. Enter that code when prompted to confirm your identity.
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Choose Login Details: Create a password (and username, if required). Follow any on-screen instructions to finish setting up your account.
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Confirmation: You will usually get a confirmation email once registration is complete. You can now use these credentials to log in to your Life Storage account.
The official Extra Space Storage help page confirms this process: you register by clicking “Sign Up” and entering your email on file, then follow the prompts to receive a code and complete registration. Make sure to use an email you actually gave to Life Storage – otherwise the system won’t recognize your account.
How to Log In to Your Life Storage Account
Once you have an account, logging in is simple:
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Open the Login Portal: Go to the My Account login page on the Life Storage or Extra Space Storage website. (You can also open the Extra Space Storage app on your phone and choose “Sign In.”)
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Enter Your Credentials: Type in the email (or username) and password you set up. Some portals may also allow signing in with Google, Facebook, or Apple if you linked those, but the basic way is with your email and password.
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Click Log In: Hit the Log In button. If your information is correct, you’ll be taken to your dashboard.
That’s it – you’re now logged in! On your account homepage you’ll see options to view your rental, make payments, and more. If there’s ever a login problem (like a forgotten password), just use the “Forgot Password” link on the portal to reset it by email. If your account gets locked or you still can’t sign in, the Life Storage/Extra Space customer support team is ready to help. You can call their support number at 800-220-5056 or contact your local facility.
Managing Your Account Online
After logging in with your Life Storage credentials, your account dashboard will let you handle most tasks yourself. For example, you can:
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Review Rental Details: Check your unit number, size, location, and lease expiration date.
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Pay Your Bill: See your current balance and pay it online instantly. You can also set up AutoPay so rent is paid automatically each month.
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Access Code: View the gate or unit access code assigned to your account. This is useful if you can’t find the code or need to share it.
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Update Info: Change your phone number, address, or billing details right in the portal.
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Set Reminders: Opt in to get email/text reminders about upcoming payments or expirations.
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Contact Support: Send a message or find the contact number for your storage location if you have questions.
These conveniences are exactly why the Life Storage login system is so helpful. As the company puts it, you can “manage your account in one easy place”, covering everything from paying bills to contacting the team. In other words, once you’re logged in, you gain full control of your storage account.
Using the Extra Space Storage Mobile App
Life Storage customers can also use the Extra Space Storage mobile app to access the same account features on the go. Just download “Extra Space Storage” from the Apple App Store or Google Play Store. When you open the app, sign in with your Life Storage login credentials (email and password). The app will then show your Life Storage unit information.
With the app you can pay bills, view access codes, and even unlock doors or gates via Bluetooth at participating locations. Many users find the app convenient for managing their account from a smartphone. (Tip: search your app store for “Extra Space Storage” – this single app serves customers of Extra Space Storage, Life Storage, and Storage Express.)
Troubleshooting and Tips
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Forgot Password or Username? No problem. Use the Forgot Password (or Forgot Username) link on the login page. The system will email you instructions to reset it.
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Account Locked: If too many failed attempts lock your login, you can usually unlock it by resetting your password. If that doesn’t work, call customer support. Life Storage’s support number (800-220-5056) is available to assist with account issues.
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No Email on File: If you try to register and the system says your email isn’t recognized, check with your local storage office. You may need to confirm which email they have on record or update it in person.
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Customer Service: For any help beyond the online portal, you can contact Life Storage customer service directly. Their phone number and store contacts are listed on the website and in the My Account area.
By following these steps and tips, your Life Storage login should work smoothly, giving you easy control over your storage rental. Whenever you need to manage your unit – paying rent, checking access codes, or changing personal info – just sign in to your Life Storage (Extra Space Storage My Account) portal. It’s designed to be quick, secure, and user-friendly.
